Welcome to INFRAEYE! app and/or Platform is owned and managed by Biztechnosys Infratech Pvt Ltd. All the services are provided by Biztechnosys Infratech Pvt Ltd under its brand name “INFRAEYE”. In order to provide the convenience of making the payment of bills by User to the Beneficiary, User and Beneficiary have agreed to make and/or accept such payments on Biztechnosys Infratech Pvt Ltd Platform. The Platform also includes several modes of payments, features, services which shall be developed and/or added from time to time. Please read the terms and conditions as they contain important information about your legal rights, remedies, and obligations.

Acceptation

By using the services, you represent and warrant that:

• These terms and conditions have been read, comprehended, and accepted by you.  
• You are of legal age to enter into a legally enforceable agreement with INFRAEYE.  
• Either directly or on behalf of the organization you represent, you are able to enter the conditions of use.  
• There are no legal restrictions or other limitations on your ability to use our app or services.
• You acknowledge and affirm that a valid and legal agreement exists between the User and the Beneficiary, under which the User is receiving on-going services from the Beneficiary. The User is utilizing the Platform Services in connection with these services, which are not deemed illegal or unlawful under Indian law or any other applicable legislation.
• You acknowledge and affirm that the maximum allowable amount for Bill Payment, as outlined in these terms and conditions, shall be restricted to INR 1,00,000/- for any individual bill payment.
• You will be accountable for and obligated to pay all applicable taxes, tax withholdings, duties, levies, cess, surcharges, or any other fees associated with the services utilized by the User in accordance with these terms and conditions.
• You acknowledge and affirm your commitment to adhere to all relevant legal regulations.
• You consent to and empower INFRAEYE to collect the total Bill amount, which will include (i) the Bill amount, (ii) any Convenience Fee that may be determined periodically, in addition to the applicable GST.

INFRAEYE reserves the right to modify these terms at any time. Should there be significant changes to the terms, the revised version will be made available through an updated application. INFRAEYE may also request your consent to the updated terms prior to allowing continued access to the services. By utilizing the services following the effective date of the modified terms and/or your consent (if applicable), you explicitly agree to the revised terms without any reservations. If you do not wish to be bound by these modifications, you are free to discontinue the use of our services. 

INFRAEYE reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify the Platform Services or any part thereof including the eligibility criteria at their sole discretion at any time as may be required due to business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any suspected unlawful User of the Services and/or any reasons and the same shall be binding on the User. 

TERMINOLOGY:

For the purposes of the terms and conditions, the definitions provided in this document shall be interpreted as follows:

Agreement: This agreement, together with any other terms and conditions that may be published, as well as any written agreements between you and InfraEye that reference these Terms, establishes the comprehensive terms and conditions governing your access to and use of the services. InfraEye reserves the right to issue additional terms, guidelines, and rules periodically, collectively referred to as "Additional Terms."

Company: Biztechnosys Infratech Private Limited together with its subsidiaries and other affiliates, "us", "We" or "INFRAEYE").

Confidential Information: The term "Confidential Information" encompasses all tangible and intangible data that is acquired, created, disclosed, or accessed, including all documents and statements deemed to be confidential and proprietary in nature.

User: The term "User" refers to the individual or legal entity that is recognized as the user upon registration for the services. Terms such as "User," "You," and "Payer," along with any similar designations intended to identify the individual or legal entity that initiates the transaction, shall be encompassed within this definition.

Personal Information: Data that is directly or indirectly associated with a specific individual or household, or that can be reasonably connected to an identifiable person.

DESCRIPTION OF SERVICES:

Scope: Registered users are permitted to utilize the Platform for making payments related to Rent, Maintenance, or Security Deposits, as applicable. Users acknowledge their full responsibility for all transactions conducted on the platform, including the nature of the transaction, the Beneficiary involved, and any associated tax implications. INFRAEYE serves solely as a facilitator for authorized payments and disclaims any responsibility or liability for unauthorized transactions. Additionally, INFRAEYE  doesn’t have the right to hold, suspend, refund, or report any bill payments or transactions deemed suspicious. INFRAEYE role is limited to providing a platform for these transactions, and it does not engage in the underlying transactions. Users are responsible for adhering to any relevant regulations concerning Platform Services and for any noncompliance or defaults in such payments. INFRAEYE does not act as an agent for the User, the Beneficiary, or any other interested party in these remittances.

Authorization:

• Facilitate payment transactions that you approve by creating an electronic funds transfer. When you utilize our services to make a payment to a Beneficiary, you grant us the authority to accept and allocate your payment (after deducting any relevant fees or other amounts stipulated in this Agreement) to the designated Beneficiary. Should the transaction fail to process due to insufficient information provided by you, we will refund the amount to you, subject to the deduction of any applicable Convenience Charges.
• Incorrect Details: It is your responsibility to ensure that the bank account details of the Beneficiary are entered accurately at the time of the transaction. Under no circumstances shall Biztechnosys Infratech Pvt Ltd be liable for any erroneous payments resulting from incorrect bank information. Users will not be eligible for any refunds if they provide inaccurate details. If the information you provide is found to be false or misleading, or if the Company has reasonable grounds to suspect such, we reserve the right to suspend the service and/or terminate this Agreement without incurring any liability.
• Transactions Terms/Limits: INFRAEYE reserve the right to postpone, halt, or decline any payment transaction for various reasons. This includes, but is not limited to, situations where we suspect that the transaction may expose us to financial or security risks, is fraudulent, appears suspicious or unlawful, violates the terms of this Agreement, is under dispute, or is otherwise deemed unusual.
• Obligations: You acknowledge that INFRAEYE shall not be held responsible or liable for any issues or claims that may arise from any disputes involving you, the Beneficiary, or any financial institution. You further agree to release INFRAEYE from any liability for transactions conducted by you that contain incorrect information, which may result in funds being credited to an incorrect account. Additionally, you agree to fully indemnify and protect INFRAEYE, along with its affiliates and employees, from any claims or actions initiated by any individual.
• Reimbursements: In the event that a transaction fails to process successfully due to any complications, INFRAEYE will not be liable to refund of the amount (excluding convenience charges) to the same account or payment method used to initiate the remittance.
• Refund requests initiated by customers: INFRAEYE will not be responsible for any Payments Refunds to the customers. 

OVERARCHING CONDITIONS:

• Waiver and Severability: The failure or delay of either party to exercise any right or remedy under this agreement shall not be construed as a waiver of that right or any other provision. Should any provision be found invalid or unenforceable, it will not impact the validity or enforceability of the remaining provisions. If a court of competent jurisdiction determines that any provision of these Terms of Use is unenforceable or invalid, such a determination will not affect the overall enforceability or validity of these terms and conditions, and the unenforceable provision shall be interpreted to have the same legal and commercial effect as the provision it replaces.
• Force Majeure: INFRAEYE shall not be responsible for any loss, delay, or damage resulting from circumstances that are beyond its reasonable control. This includes, but is not limited to, natural disasters, calamities, pandemics, epidemics, uncontrollable technical failures, strikes, acts of terrorism, theft, hijacking, robbery, riots, political unrest, invasions, fires, floods, tsunamis, road accidents, and disruptions to Internet or telecommunications services, as well as external cyberattacks, delays caused by common carriers, or any similar events. Furthermore, INFRAEYE shall not be liable for any special, consequential, or indirect damages that may arise from such occurrences.
• Limitation of Liability: Under no circumstances shall INFRAEYE, along with its officers, directors, employees, agents, partners, owners, licensors, licensees, third-party suppliers, and contractors, be held liable to you or any third party for any incidental, consequential, special, indirect, or punitive damages or losses of any kind. This includes, but is not limited to, loss of profit or goodwill related to the services or any aspect of this Agreement, regardless of whether such damages were foreseeable or if the User had been informed of the potential for such losses. Furthermore, any claims arising from or related to your use of or access to the platform are also covered by this limitation. The restrictions outlined in this section shall remain in effect even if a specific remedy fails to meet its intended purpose. In no case shall INFRAEYE's liability for any disputes related to the Platform Services exceed the fees charged by INFRAEYE for the disputed bill amount.
• Indemnification: The User consents to defend, indemnify, and protect INFRAEYE along with its affiliates, which encompass, but are not limited to, its officers, directors, employees, agents, partners, owners, licensors, licensees, and third-party suppliers and contractors (collectively referred to as “Indemnified Parties”) from any and all losses, liabilities, claims, obligations, causes of action, damages, demands, costs, or debts and expenses (including legal fees and associated disbursements as well as any applicable interest) that may arise from:
  • Your engagement with and entry to the platform.
  • Any breach of the Terms by you.
  • The dissemination of any inaccurate information regarding the Beneficiary for the purpose of utilizing the Platform Services.
  • Any infringement upon the rights of third parties, encompassing intellectual Property rights or privacy rights, is prohibited.
  • The engagement in any activities deemed prohibited as outlined herein.
  • Your noncompliance with the relevant laws, including tax regulations, or.
  • Any assertion that your utilization of the Platform resulted in harm to a third party.

In no circumstance shall INFRAEYE's liability for any issues related to the Platform Services surpass the fee that INFRAEYE charged for the disputed bill amount.

Guarantees/Disclaimers: The Platform, along with all associated services, is offered on an "AS IS" basis. INFRAEYE and its affiliates do not provide any representations or warranties regarding the Platform's performance, including assurances that the services will be uninterrupted, timely, or free from errors, nor that any defects will be corrected.

Moreover, the user acknowledges that any payment transaction occurs exclusively between the User and the Beneficiary, and INFRAEYE does not extend any guarantees or warranties concerning any User or the services, goods, or delivery commitments provided by that User. The User accepts full responsibility for any risks or damages resulting from non-compliance with the aforementioned provisions.

GOVERNING LAW AND ARBITRATION:

Governing Law: This agreement shall be governed solely by and interpreted in accordance with the laws of India, disregarding any choice or conflict of law principles from any jurisdiction. Any disputes that arise from the terms and conditions shall initially be addressed through amicable negotiations. Furthermore, any disputes related to or arising from the Service shall fall under the exclusive jurisdiction of the state courts situated in Bengaluru, Karnataka, to which you hereby consent.

CONTACT US:

INFRAEYE will deliver and assume responsibility for the services outlined in this Agreement. Additionally, the User agrees to reach out to INFRAEYE directly for any concerns, complaints, or grievances. The User may contact us at info@bizinfratech.in